TestFox.AI makes it easy for you to run thousands of conversations so you can optimize your agent for the best possible customer experience, assure compliance, and hit your conversion goals!
Objective "go/no-go" criteria is highlighted front and center ensuring you launch every release with confidence.
Run test suites tailored to your legal and brand requirements and enable your agent to converse with your customer with confidence and care.
Use your website content and support docs to automatically create test suites to assure your agent supports your customer as well as you do 24/7.
Identify and eliminate customer frustrations before they ever chat with your agent by testing every possible combo of CX questions.
Gain a holistic view of how your customers will experience your agent before every release.
CX, Compliance, Attacks, Legal, Knowledge, Memory, Goals. Each with its own pass/fail and insights.
Separate results for Critical / High / Mid / Low so you fix high-impact issues first.
Compare which personas achieve (or fail) which goals
Measure your agent's tone (e.g., direct vs. warm) and stay on-brand.
Define your own bias dimensions (e.g., gender, race, political) and evaluate consistently.
Answers to questions you might have about TestFox AI.
TestFox AI is a testing platform for conversational AI agents that goes beyond the limits of the testing capabilities provided by agent platforms.
TestFox AI is ideal for developers of conversational AI agents and CX leaders who need to continuously test and update their agents as knowledge bases change and underlying LLMs are updated. The need for testing never ends with ever-evolving agents. TestFox AI simply makes testing easier and more effective.
Out of the box, TestFox AI comes with pre-built test suites for essential categories every conversational agent should be testing, such as legal, compliance, and tone. Each test suite provides clear pass/fail results and actionable insights. You can also quickly generate custom test suites like those for product and company information using our AI tools, drawing content directly from your own website and documents.
TestFox AI works with any AI agent platform with an available API. Our efforts are focused on the improvement of conversational chat-based agents and our pre-defined test suites are aligned with this goal. However, TestFox AI is also very useful for testing AI voice agents and business process agents.